AI-Powered Training

Your staff's path to excellence, guided by AI

ServeSense delivers real-time AI coaching for restaurant teams — boosting upsells, check sizes, and retention from day one.

Be First in Line
70-80%
Annual Staff Turnover
$5K+
Cost Per Replacement
Real-Time
AI Coaching Delivery

Three steps to transformed service

ServeSense listens, learns, and coaches — so every interaction becomes a chance to grow.

01
🎙

Listen & Capture

Our voice capture system identifies speakers and tracks conversations in real-time, even in noisy restaurant environments.

02
🧠

Analyze & Suggest

AI-powered RAG models process interactions and generate smart suggestions for upselling, service improvements, and menu knowledge.

03
📈

Coach & Improve

Staff receive discreet, real-time coaching prompts — building skills that increase check sizes and reduce costly turnover.

Built for real restaurants

Every feature is designed to drive measurable ROI from the floor up.

🌐

Fully Bilingual

Native English and Spanish support ensures every team member benefits, regardless of preferred language.

Real-Time Coaching

Suggestions arrive in the moment — not in post-shift reviews. Staff learn by doing, not just reading reports.

💰

Proven ROI Metrics

Track increased upsell rates, higher average checks, and reduced turnover with concrete, owner-friendly dashboards.

🔌

Zero Disruption Setup

Single-mic deployment means no complex hardware. NFC table detection keeps things simple for staff on day one.

Meet the founders

Driven by a mission to help every hospitality worker arrive at excellence.

Alan Garcia

Alan Garcia

CEO & Co-Founder
Restaurant entrepreneur and customer experience expert with over twenty years in hospitality and tourism. As founder of Casa Santiago in Honduras, Alan brings firsthand operational insight into what it takes to deliver exceptional service at scale. His career spans destination and service marketing, lodging and restaurant operations, and economic development — driving sustainable growth by bridging government agencies and private sector stakeholders to strengthen Honduras's tourism sector. A former Marketing Director at the Honduras Tourism Institute, he brings deep expertise in brand positioning, digital strategy, and strategic partnerships. Alan remains a committed academic, continuously researching and applying industry best practices to push the standard of hospitality forward.
Efrain Gutierrez

Efrain Gutierrez

CFO & Co-Founder
Experienced Operational and Financial Executive with more than 8 years of franchise operations leadership across Central America and the Caribbean. Expert in financial planning and strategy, project management, and development initiatives, with a strong track record of scaling operations and driving sustainable growth. Successfully led the introduction and expansion of the Chuck E. Cheese franchise in Honduras, El Salvador & DR — overseeing strategic planning, KPI development, budget execution, and ROI tracking. Directed integrated marketing communications efforts focused on brand positioning, database marketing, digital strategy, and customer relationship management — championing brand growth while expanding the customer base and achieving measurable performance objectives.
Rigoberto Funes

Rigoberto Funes

CTO & Co-Founder
Technology executive with over ten years of leadership in digital transformation, data strategy, and IT operations within the Consumer Packaged Goods industry. Proven track record of driving cloud adoption, automation, and data-driven decision-making to enable scalable, always-on business operations. As former CIO at Corporación Dinant, he led large-scale technology initiatives across Central America and the Caribbean, transforming IT into a strategic business partner. His expertise spans enterprise systems, cloud infrastructure, business intelligence, and process optimization — consistently delivering innovation and measurable business impact.

Be first in line

Join the waitlist and be among the first restaurants to experience AI-powered staff coaching.